Horse White

This Ostheimer horse is beautiful and ready to run around the farm. The horse is 15cm tall and 14cm wide with soft sanded edges and stained a handsome deep brown. He has a stained dark stained mane and a black brown whispy tail. 

Ostheimer German toymakers have been handcrafting fine natural wooden toys for more than 60 years. All items are sanded, painted with non-toxic stain, and varnished by hand, a process which ensures that each one is unique. Based on Margarete Ostheimer’s studies of both Waldorf (Steiner) pedagogy and anthroposophy these wooden figures are designed to emphasize the role of imagination in learning. Whether the animal is played with alone or integrated with other animal friends Ostheimer toys, have high play value. 

SPECIFICATIONS
Age Recommendation: 3 Years +
Dimensions: 14cm x 3cm x 15cm
Country of Design: Germany
Country of Manufacture: Germany
Primary Material: Maple wood
Assembly Required: No
Gift Wrap Available: Yes
Brand SKU: 11112
Shipping Type: Standard

We charge $9.95 flat rate shipping on all orders, except for bulky products. Bulky products are charged on a product by product basis based on the total weight of the product and the destination postcode. Bulky products are identified by the word “Bulky” written against the Shipping Type under the Specifications section on each product listing.

When an order contains both Standard and Bulky products, a flat $9.95 charge will apply to unlimited Standard products and each Bulky product will attract its own shipping charge. A total shipping charge will then be shown on the checkout page prior to confirming and processing payment for your order.

We endeavour to pack and ship all orders within 3 business days, with most orders being shipped within 24 business hours of the order being received. We recommend that you refer to Australia Post’s delivery time frames on their website to determine how long it will take for your order to arrive based on your location in Australia (all orders are shipped from Capalaba, QLD, 4157).

Almost all parcels are shipped with Australia Post eParcel from our Brisbane warehouse with the exception of some larger bulky products which are shipped by courier directly from our partner warehouses. Most bulky products are shipped with an automatic "Authority to Leave" and will not require a signature on delivery unless you specifically request this. Other larger orders may also be shipped by courier rather than Australia Post if they are outside of Australia Post’s maximum allowable weights and dimensions.

If you elect to pick up a bulky product from our Brisbane warehouse, we may need to transfer stock from a partner warehouse. If this is the case you will be advised by email within 24 hours and we will send you a notification email as soon as it is available for pick up.

You will be provided with the option to select Signature or NO Signature for all non-bulky parcels on checkout. If you select NO Signature, please note that this is 100% at your own risk and there is no parcel insurance when you select this option. If the parcel is not successfully delivered and we have provided you with a valid tracking number, we will not ship a replacement to you free of charge. Therefore, we strongly recommend all customers select Signature on Delivery for their parcels. In the event a delivery issue does occur and you have selected Signature on Delivery, we can assist with a replacement parcel for you pending the outcome of an investigation with Australia Post.

Many bulky products are unable to be shipped to PO Boxes. If you have provided a PO Box delivery address and all or part of your order will be sent by courier, we will call you to discuss alternate delivery options.

All Express Post orders will be shipped same business day if received before 10am QLD time, or next business day if received after this time.

A tracking number will be emailed to you shortly after your order is dispatched. 

Please ensure that your delivery address is complete and correct. In the event that a parcel is returned to us due to failure to collect from the post office or an incorrect or incomplete delivery address being provided, you will be charged a return fee (we simply pass on the exact fee that Australia Post charges to us which is $10+GST) along with a second delivery fee. The second delivery fee will not be eligible for our $9.95 flat rate shipping charge and we will charge you exactly what Australia Post charge us to re-ship the parcel to you.

We do not provide any shipping time frame guarantees and strongly recommend that customers place their orders well before the products are needed, particularly over peak seasons. We will not provide a refund in the event that a parcel missed the deadline for when you required it by. The only exception to this is if your parcel is marked as lost or stolen by the courier or Australia Post.

Pick ups from our shop at Capalaba in Brisbane are possible between 8am and 4pm Monday to Friday. Our warehouse and shop are not open on weekends. You will receive an email confirming when your order is ready for collection.

In an effort to reduce our footprint, we reuse and recycle boxes whenever possible for the packing of orders and use recyclable and biodegradable packaging materials as much as possible.

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By joining our Loyalty Rewards Program or applying rewards credit to any order you are confirming your understanding and agreement with all of the Terms & Conditions noted below.

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Loyalty Rewards Program Benefits

• Credit for Every Order Over $50
  Order Value $50-$99 = $3 Credit
  Order Value $100-$199 = $7 Credit
  Order Value $200-$299 = $15 Credit
  Order Value $300-$399 = $25 Credit
  Order Value $400-$499 = $35 Credit
  Order Value $500+ = $50 Credit
  
  
• Bonus Credit at Lifetime Spend Thresholds
  For every $1000 in lifetime spend starting at $2000, you will receive a BONUS one-off $50 credit every time a $1000 threshold is passed. Lifetime spend will incorporate all orders placed online since 1 January 2019.
  
  
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  Earn $5 credit for both YOU and your FRIEND when you send them a referral link and they checkout successfully using this link.
  
  
• Access to Special Email Offers, First Restock Notifications & Promotions
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For detailed instructions on how to earn and redeem your rewards, please click here.

TERMS & CONDITIONS

• All credit is issued with a standard 100 day expiry date. Once credit expires, it cannot be retrieved. Please ensure you check your balance regularly to understand what expires when.
• Credit cannot be used against the purchase which earns it. Credit can only be applied to future purchases.
• Credit cannot be used in conjunction with any other offer or discount.
• Credit is not transferable and cannot be merged between accounts. 
• Credit cannot be redeemed for cash.
• Credit can only be redeemed against orders placed on the Wooden Wonderland website.
• Every dollar of credit equals 1 Australian Dollar of spend.
• Any order placed using rewards credit is not eligible for a change of mind return under our Satisfaction Guarantee.
• If an order is placed and the order receives Loyalty Rewards credit and then it is requested to amend or cancel that order, then the Loyalty Rewards credit balance from that purchase will be adjusted to match the revised total amount of the order.
• If rewards credit is redeemed and a refund is at a later date requested to be applied to the order it was earned against, an adjustment will be made to the refund amount to match the correct rewards credit that would have been earned on the original order.
• Rewards credit cannot be applied to any order where your Loyalty Card Code has not been entered into the discount box on checkout. The rewards allocation and usage process is fully automated and our customer service team is unable to assist with applying credits after the checkout process has been completed.
• In the event of a faulty product, it will be replaced, fixed or credited at the sole discretion of Wooden Wonderland. If a credit is to be issued, it will be issued in the exact same form that it was originally applied, i.e. rewards credit will never be refunded in cash and would only be refunded in the form of replacement credit to be used towards a future order.
• Shipping fees cannot be adjusted on any order where a rewards credit has been used. This includes requests to refund shipping charges in order to combine orders for shipping purposes. We may from time to time combine orders for shipping if they are being shipped to the same address, however, we will not refund any shipping charges on an order where a rewards credit has been used.
• We are unable to take orders over the phone to redeem rewards credit. Redeeming rewards credit can only be undertaking by placing an online order.
• We reserve the right to correct any errors in rewards credit allocation at any point in time.